faq’s –

GENERAL QUESTIONS


What makes Terapy beanbags different from other beanbags?

Where can I have a try-out with a Terapy beanbag?



PRODUCT QUESTIONS


I cannot decide on a colour

I received my Terapy beanbag but I am not happy about the colour

Is there a warranty on my Terapy product?

There’s a hole in the outer cover, what should I do?

There’s a hole in the inner cover, what should I do?

There’s EPS leaking from my bag. What should I do?

What is the fabric used in Terapy beanbags?

Can I order a separate cover?

What do Terapy beanbags use as filling and how is this different from other beanbags?

Where can I buy the filling for my Terapy product?



USER QUESTIONS


How do I clean my Terapy beanbag?

How long before my Terapy beanbag needs a refill?

How do I refill my Terapy beanbag?

Can I use my Terapy beanbag outside?

Is my Terapy beanbag pet proof?

Do Terapy products attract a lot of dust?

How do I place the outer cover on my Terapy product?

Can I use Uli as a nursing pillow?

Is my Terapy product suited for children?

Getting up is a bit difficult, what’s the best way to get up from the beanbag?

How can I sit up straight in Baloo?

How do I turn Baloo into a 2- or 3-seat sofa?

How do I turn Elly into teardrop form?

What are the sizes and measurements of all Terapy products?



PAYMENT AND DELIVERY


How long before my purchase will be delivered?

How will my purchase be delivered?

Instead of shipment, can I pick up my purchase myself?

Do you deliver abroad?

How do I pay for my purchase?

BLACK FRIDAY
WEEKEND
10% DISCOUNT
ON ENTIRE COLLECTION
take note of the
discountcode
‘blackfriday’