terms and conditions ‐
Article 1. Applicability
1.1 All offers, orders and agreements of Ergonomic Living (hereinafter TERAPY) to the exclusion of any other general conditions these Terms and Conditions (the Conditions) apply. These Conditions are filed with the Chamber of Commerce in Amsterdam under number 35310517 and we will be sent free on request. These conditions can be consulted via the Internet, see: http://www.terapy.eu
1.2 By placing an order with TERAPY you agree to these Terms.
1.3 These conditions can be waived only in writing. In that case all remaining provisions of these Conditions apply.
1.4 All rights and claims that in these conditions and any further agreements are stipulated for TERAPY also apply for any TERAPY by intermediaries and other third parties.
Article 2. Offers / agreements
2.1 All offers are subject TERAPY. TERAPY has the right to change prices, especially when under (legal) regulations. See also Article 3.6.
2.2 An agreement will only emerge when TERAPY your order is accepted. TERAPY the right reasons to refuse orders or special conditions to the delivery. If your order is not accepted, you will receive within ten (10) working days.
Article 3. Prices and Payments
3.1 The prices for the items offered are in euros, including VAT and excluding shipping.
3.2 You can pay by using one of the payment methods offered during the ordering process. On your order, detailed (betalings-/bestel-) conditions. When paying by bank transfer, the date of payment is the date of crediting the giro or bank account TERAPY.
3.3 If you exceed the payment, you will reach the day that payment should have been in default and are you from that day a late fee of 1% per month or part of one month on the outstanding amount. If your payment is made after a demand by TERAPY you an amount of twenty million (€ 20) for administration and collection of debt are as TERAPY outsource, you are also collection costs. These collection costs will be at least fifteen percent (15%) of the outstanding amount, but TERAPY reserves the right to the actual extrajudicial collection costs.
3.4 If you do not timely pay in full, has the right TERAPY agreement and any related agreements to suspend or dissolve.
3.5 If the prices of the items increased in the period between the time you order and the execution of the order by TERAPY, you have the right to cancel the order or the agreement within ten (10) days of notification of TERAPY the price increase.
Article 4. Delivery
4.1 The website stated delivery times are indicative. You receive your order without delay and within (30) days, unless otherwise indicated TERAPY. In the latter case you will receive timely notice of this. Until the moment of delivery do you have the right to terminate the contract without charge. Exceeding the delivery time does not entitle you to compensation.
4.2 Delivery takes place when the articles on the specified delivery address provided
Article 5. Retention
5.1 Ownership of the delivered goods will only be transferred if the amount paid. The risk in respect of the articles are already at the time of delivery to you.
Article 6. Intellectual and industrial property rights
6.1 All intellectual and industrial property in the products delivered by TERAPY rest, you must fully and unconditionally respected.
Article 7. Complaints and liability
7.1 Check delivered immediately upon receipt. Any defects must be submitted within seven (7) days of receipt of the written articles and motivated to TERAPY sign.
7.2 If it is demonstrated that a product does not comply with the agreement, the choice has TERAPY the item returned and replaced by a new one or the invoice price plus postage paid to repay.
7.3 If you have a product for whatever reason do not want it, you have the right to the article within fourteen (14) days after delivery to TERAPY to return and to dissolve the agreement. Returns are accepted only in this case the product is undamaged. If the article you've paid, the amount within thirty (30) days TERAPY refunded. The direct cost of return borne by you. The initial shipping costs are not reimbursed.
Article 8. Orders / communication
8.1 TERAPY is not liable for misunderstandings, damages, delays or improper orders and reports resulting from use of Internet or other communication between you and TERAPY, or between TERAPY and third parties, unless there is intent or gross negligence TERAPY.
Article 9. Miscellaneous
9.1 You can not derive rights from the fact that these conditions may TERAPY flexibly.
9.2 If one or more provisions of these Terms or any other agreement with TERAPY in conflict with any applicable provision, the provision expires and is replaced by a new TERAPY adopt similar provision.
9.3 TERAPY may in the execution of your order (s) use of third parties.
9.4 TERAPY diminishing other rights, in cases of force majeure TERAPY has the right to carry out your orders to suspend the agreement without judicial intervention by writing to notify you.
Article 10. Applicable law and jurisdiction
10.1 These Terms and all rights, obligations, offers, orders and agreements to which these Conditions apply, only Dutch law.
10.2 All disputes between parties are exclusively presented to the competent court in the Netherlands.
The brand TERAPY is a registered trademark. This should under no circumstances be used or copied.
Article 12 Guarantee
There is a six (6) month guarantee appicable on zippers and the seams The invoice serves or Terapy order number as a the guarantee. There is no guarantee on the EPS filling material.
In the initial period stretched from the outer cover. As a result, the product may be refilled. The cost for refilling of EPS are not reimbursed by TERAPY
If the articles other than directly through TERAPY obtained, TERAPY refers to the reseller.
Article 15. Colour differences
Check the colors of the delivered immediately upon receipt. If the customer wishes to change color, this should be within seven (7) days of receipt of the articles TERAPY be requested. The outer cover should be returned to TERAPY, and you should be reimbursed the shipping TERAPY. Only then will send TERAPY the new cover.
TERAPY does not guarantee that the sizes of the same model are of identical length.
TERAPY does not guarantee that the color as seen on computer screens, identically equal to the color received. This may differ by the quality of the computer. You will not be entitled to free shipping of a new color.